Products

1. When will my item ship?
2. Are all your products made in USA?
3. Can you make a product from my drawing?
4. Can you make this in a different size?
5. How do I refine my product search?
6. How can I pay?
7. Can you paint my item a different color?

Company

1. How long have you been in business?
2. Can I come to your showroom?
3. Charity donations

Products

Q: When will my item ship? 
A: If the product page states an item is in stock, it will usually ship with 1-2 business days. When not in stock, they are made to order and the time to make the item will be listed on the product page.
Carrier delivery times will vary based on the shipping method you selected.

Q:  Are all your products made in USA? 
A: Yes! We own a small workshop in Pennsylvania & employ local craftsmen and women to create a wide variety of products. We use US Steel, and wherever possible, we buy our other materials & tools locally also.

Q: Can you make a product from my drawing? 
A: Usually we can. You can scan & email or fax/ mail your drawings to us and we'll let you know if we can make it.

Q: Can you make this in a different size? 
A: In most cases, absolutely! We are happy to create a size or design for you. Costs may vary for larger pieces or special materials but we aim to keep costs realistic!

Q: How do I refine my product search? 
A: At the top of every page, there are boxes "Theme", "Product Category" and "Area of the Home". To help your search you can use one, two or all three of these dropdown boxes.

For example, if you want to search for a Cat Key Rack, but don't want to look through all the cat products or all the key racks, you can:
- click "Theme" and select Cat
- click "Product Category and select Key Racks
- click search

The search list should only include Cat Key Racks.

Q: How can I pay? 
A: We accept all major credit cards, Paypal and payment by mail (do not send cash!)

For credit card and Paypal payments, our corporate business name is The Metal Peddler, Inc. Your statement will therefore show the name "The Metal Peddler" or "paypal*TheMetalPeddler".

For more information about payments and security, please visit our Payment page.

Q: Can you paint my item a different color? 
A: With so many product variations, adding different colors too is just not possible so we follow the Model T Ford policy: "Any color as long as it's black!" But feel free to paint your item any color you like when you get it!

Company

Q: How long have you been in business? 
A: We are a family business, headed up by Jason Fannin, a metal fabricator since 1992. We have been in business on the internet since 2003 with TheMetalPeddler.com.
Customer service is very important to us, and we are very proud of our good standing with our customers.

Q: Can I come to your showroom? 
A: At the moment, we are not set up to allow customers to visit our workplace. However, we do attend shows & markets during the summer months. See our events schedule

Q: Charity donations 
A: We are committed to supporting a local animal sanctuary, Skye’s Spirit Wildlife Rehabilitation Center, located in Western Pennsylvania. With our large portfolio of animal themed products, we receive donation requests almost on a weekly basis from various shelters & non-profits. As much as we would love to help all of them, we are just unable to donate to everyone.
If you would like to help Skye's Spirit Wildlife Rehab Center, visit their website to learn more.